Your privacy is important to us. This policy explains how we collect, use, and protect your information when you browse our website, create an account, participate in auctions, or purchase vehicles in the United Kingdom.
1. Information We Collect
We may collect:
- Personal and contact details
- Account and login credentials
- Payment and billing information (GBP invoices)
- Device, browser, and usage data
- Preferences, search history, and activity
- Support inquiries and communications
2. How We Use Data
We use your information to:
- Provide, process, and improve our services
- Complete transactions securely
- Send order updates, documents, MOT paperwork, and tracking details
- Personalize browsing and buying
- Analyze website usage and performance
- Maintain security and meet UK legal obligations, including GDPR
3. Information Sharing
We may share information with:
- Trusted service providers (such as payments, hosting, document signing, and UK delivery)
- Business partners involved in vehicle handling or delivery
- Law enforcement or regulators when legally required
- Others with your explicit consent
- Parties involved in a business transfer or acquisition
- Analytics providers that help us understand site usage
We do not sell your personal information for money.
4. Data Security
We use reasonable safeguards, including:
- Encryption of sensitive data in transit where appropriate
- Restricted access for authorized personnel
- Data minimization and periodic review of our practices
No method of transmission or storage is 100% secure.
5. Your Privacy Rights
Under UK GDPR you may request to:
- Access a copy of the personal data we hold about you
- Correct or update your information
- Delete your personal data, subject to legal and business requirements
- Receive a portable copy of certain information
- Object to or restrict certain processing
To make a request, contact us using the contact details on our website.
6. Cookies
We use cookies and similar tools to operate the website, remember preferences, and improve your experience when browsing vehicles. You can manage cookie settings in your browser.
7. Children's Privacy
Our platform is not intended for children under 18. We do not knowingly collect personal information from minors under 18.
8. Policy Updates
We may update this policy from time to time. Significant changes may be posted on this page or communicated by other reasonable means. Continued use of the site after an update means you accept the revised policy.