How does the 14-day money-back guarantee work?

You can return the car within 14 days, starting the day after handover, without giving a reason. To use it:

  • the car must be in the same condition as at handover;
  • it must not have been driven more than 250 miles, or we charge £1 for each extra mile;
  • you must return all keys, documents and accessories.

We hold back £150 from your refund until you send us the V5C logbook. This guarantee is in addition to your legal rights.

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